Concierge Security Guards provide our clients with the best of both worlds. A highly trained security guard with additional training in the essential front of house customer assistance duties performed by a normal concierge. The term concierge embraces many different aspects of a very important role. They can be found in hotels, office and residential buildings, in business and retail centres and in public buildings like town halls.
The responsibilities adapt according to the environment but in every case, attaching extra responsibilities for security is a serious enhancement of responsibilities. To effectively carry out the security functions of the role the Concierge Security Guard must be a model of tact and diplomacy. Security screening of visitors and guests might include hand-wanding for detection of weapons and other dangerous objects or physical pat-downs of guests searching for anything hidden on the person. It might also include searching guest baggage and personal contents. Being able to carry out these duties calmly and without causing offence or upset is a particular skill that only comes with experience and training.